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Thomson Spirit Review

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Review Details:
Reviewer Name: Marie Moylan
Date Of Birth 14-04-1957
Past Cruises: Nile cruise - with the Cruise Specialists
About Reviewer: Interested in places/people of interest - odd cultures/archaelogy etc. The cruise itinery is what interested me initially - but now it's the Spirit!
Destination: Cyprus, Port Said for Cairo, Alexandria, Ashdod for Jerusalem/Bethlahem and Haifa for Nazareth/Sea of Galilee.
Reviewer Country: London
Sailling Date:
07/04/10
Ship: Spirit
Review Date: May 5, 2010
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Full Review:


My mother, sister and myself were amazed by the incredible customer service on board Thomson Spirit. Not only were the Front of House team cordial and efficient but every member of every division on the boat gave us such personal attention, charm and personality that it gave us the clear message that they were delighted to be working there as much as they were delighted we were there! Personal touches e.g. the waiters singing on the quay when we returned from a hard day in Cairo or Johnathan and Reggies version of a birthday cake for me in towel form in the cabin were among those uplifting touches that made the trip unique. The Broadway shows fantastic - best show - Moulin Rouge best dance can-can especially Brazilian male dancer! Fabulous vocals - soft spot for Judith Mulally - what a gal! The food was fab even in the Lido - fresh and varied. Cleanliness monitored to the last. My mother had not been well before the trip but I can tell you that the trip has restored her in every way. My sister and I attribute this to the all-round brilliant service you gave us and the imaginative ways you kept us all entertained onboard.

Cruise Positives:
Everything and everyone who works on the boat. Fantastic - way beyond my expectations!

Cruise Negatives:
The cabin crew on the Thomson airline!! They are the opposite of the staff on the boat. We found them abrupt - no manner at all, especially our return flight on the 14th. They looked like they didn't get on with each other and it seemed to us that some