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Thomson Spirit Review

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Review Details:
Reviewer Name: mrs l clements
Date Of Birth 01/12/47
Past Cruises: Thomson Dream
About Reviewer:
Destination: Med cruise Palma, Tunisia, Sardinia, Italy, France, Barcelona, Palma
Reviewer Country: derby
Sailling Date:
30/08/2010
Ship: Spirit
Review Date: Sep 11, 2010
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Full Review:


Just arrived back from our first cruise Thomson Dream, very dissappointed as this cruise was miss sold as the Dream has not docked in Tunisia since June but failed to inform passengers of this fact. Air con not working, bathroom old and tired vile stench through the cabin from the sink, which was often blocked! Toilets on deck 8 and 11 not secured to the floor, usually blocked or over flowing. Not a Dream a Nightmare!

Cruise Positives:
Food good, all staff very helpful and friendly with the exception of the customer service staff.

Cruise Negatives:
Very different from the discription given in the brochure and over priced All the problems reported to customer service to no avail